Grow your lab without adding headcount.

It does the work between the portal and the bench. Downloader pulls every case off your scanner portals and files it. QC checks the scan and the RX before a technician opens it. CaseEntry books the case into your LMS under your own customer and product codes. Your front desk opens a case that is already downloaded, checked and booked.

18+ today, including iTero, 3Shape, Medit, Sirona, Dexis, DS Core, AXS, Dentira, Shining 3D, ASConnect, DDX, Freqty, CS Connect, EasyRX, Heron Cloud, 3Disc Cloud, AlliedStar, Panda, Ori, Aidite, Sezona and ABS. If a portal is not on the list, custom solutions are available for an additional fee.

You choose. Some labs want the portal marked the moment the file lands so nobody downloads it twice. Others want it marked only when a person opens the case. We set it the way your front office works.

Yes. RX forms go to your network printer as the case downloads, so a case walks to the bench with its paperwork instead of waiting for someone to print it.

You can configure how you want the case downloader to format your case files. They arrive renamed and sorted by case number, doctor name and patient name, into a folder you choose. Zipped or unzipped, your call.

Cases keep being collected. Our server pulls from your scanner portals continuously, whether or not your machine is on — during an outage it simply holds everything it collects. When your PC comes back up, the whole backlog from that window transfers across on its own.

Our AI automatically checks the RX fields for any missing information, then cross-references the dentist's notes against the RX fields and corrects the prescription according to the notes.

We provide an automated solution for the lab management software you currently use. Labs run it on LabNext, Magic Touch, Great Lab, LabTrac, Sezona, 3Shape and others. You keep the system your team already knows, which means no retraining and no switching cost.

Most of it, yes - product codes, customer codes, doctor preferences, folder structure, file naming, which fields map where. Some customizations carry an additional implementation fee. Ask for the specific one you need rather than assuming either way.

Our case downloader can be live and fully functional within 72 hours, while Full QC and CaseEntry can take up to a few weeks, as the AI requires time to train on your data and processes. Our onboarding team will put together an implementation timeline that works best for you.

We can provide an agentic solution that books cases the way a person does, which needs no API.

During onboarding, you can configure where you want Case Intake Assistant to store your files, whether it's on a local folder on your front desk's computer or a cloud folder your entire team can access.

We need access to the portals to download from them. Say so if that is a hard line for your lab and we will talk through what access looks like before anything is set up, not after.

That's for you to decide. Most labs will repurpose admin and data entry staff by cross-training them for customer support, marketing, or other roles that drive revenue. EviSmart gives you back 3-5 hours per day, helping you scale without needing additional hires to keep up with the volume.

It is built on the LMS they already use, so there is no new system to learn. The change is that the case is already in there when they open it.

Pricing is a fixed monthly subscription fee based on the solution your lab requires, so as your volume increases your cost-per-case decreases.

You will be assigned an account manager as well as a customer success team that will meet with your team regularly to ensure your onboarding goes smoothly

You can view everything Case Intake Assistant touches through the EviSmart Command Center and monitor the health of your automation.