When a Crown Is Just a Crown: How AI Is Erasing Your Lab’s Identity (and What to Do About It)

Published on
February 17, 2026

AI promised speed, scale, and savings and many labs got quick wins. But the whitepaper points to a hidden cost nobody warned you about:

Your work started looking like everyone else’s.

The Hidden Cost: Commoditization by Algorithm

Most AI design tools are trained on aggregated data from thousands of labs. They optimize for the “average crown”, a design that offends no one and delights no one. That creates a dangerous outcome: when output becomes indistinguishable, the only remaining differentiator is price.

What You’re Actually Losing

The paper breaks the damage into three things that are easy to underestimate until they’re gone:

  • Your signature: subtle preferences that keep dentists loyal for years, generic AI can erase this identity.
  • Your technicians’ pride: if their job becomes “babysitting an algorithm,” morale erodes and your quality moat weakens.
  • Your pricing power: when work looks identical, procurement takes over and every dollar gets challenged.

The Alternative: AI That Learns Your Signature

The whitepaper’s core idea is simple:
Generic AI asks “What does a crown usually look like?”
Signature-preserving AI asks “What does a crown look like when your lab designs it?”

Signature-preserving AI learns from your historical designs, adapts over time through technician corrections, and can even adjust for dentist-specific preferences.

The 5 Questions to Ask Any AI / Rx Digitization Solution

Before adopting any AI design solution, the paper recommends asking:

  1. Whose data trained this model?
  2. Can it learn my specific preferences over time?
  3. Are techs starting from our baseline or fighting someone else’s average?
  4. Can my best customers tell the difference?
  5. What happens to differentiation at scale?

Want the full whitepaper?

This blog is a high-level summary. The full PDF dives deeper into signature-preserving AI, evaluation questions, and why technicians become more valuable, not less, when AI carries your lab’s signature.

👉 Download: When a Crown Is Just a Crown
EviSmart Symbol
About the Author
Paolo Kalaw, CEO
Paolo and the EviSmart team believe there’s a better way to run a dental lab, one that’s profitable, scalable, and stress-free.

Subscribe to EviSmart

Subscribe to learn about new product features, the latest in technology and updates.

s