Evident, a provider of digital dental workflow solutions, today announced the release of EviSmart Comm, a new module in the EviSmart platform designed to simplify and organize communication between dental labs, dentists, and internal teams.
EviSmart Comm allows labs to grow their business and strengthen relationships with dentists by centralizing case-specific communications in one place, significantly reducing the risk of missed updates that lead to delays and costly remakes.
“Much of the delay and cost in digital dentistry can be traced back to miscommunication,” said Paolo Kalaw, CEO of Evident. “EviSmart Comm was built to address that by giving labs and dentists a shared space to communicate clearly, with full case context.”
EviSmart Comm is a HIPPA & GDPR-compliant channel that labs and dentists rely on for case-specific updates.
Key functions include:
Labs using EviSmart Comm report reduced back-and-forth, fewer errors, and shorter turnaround times. The tool helps reduce remakes caused by unclear instructions and supports faster resolution of design or prescription questions.
From a business standpoint, the module supports:
For clinics, the streamlined communication can help:
EviSmart Comm is now available for EviSmart LMS users. Labs can invite dentists directly to join EviSmart Comm. The module functions independently but also integrates with other EviSmart tools, including EviSmart QC.
Evident is committed to advancing digital dentistry by providing Ai-driven solutions that address the key challenges faced by dental labs, dentists, and manufacturers. The EviSmart platform, which includes EviSmart QC, EviSmart Nest, EviSmart Downloader, and other cutting-edge tools, is designed to streamline operations, improve accuracy, and enhance collaboration across the dental ecosystem. By optimizing workflows and improving the flow of data between providers, EviSmart helps deliver top-quality results efficiently and effectively.
EviSmart Comm is now available for EviSmart LMS users. For more information or to request a demo, visit https://evismart.com/all-modules/comm
Designs you order from EviSmart arrive in your Oqcam already formatted. Named the way your nesting rules expect, with shade and material attached, and pointed at the machine that case belongs on.
The routing is decided per case. An implant case sends the crown to the mill and puck you cut implant crowns on, and the model to the printer you print models on. Different case types, different machines, chosen automatically rather than by a tech working through a dropdown for every file.
The trigger is QC approval. EviSmart designs your cases your way. The same team works on all your cases and learns what a good case looks like to you. Once your case passes our QC, it triggers a greenlight to send the design directly into your Oqcam account in under a minute.
Once the file arrives in your Oqcam, all your CAD/CAM technicians can review the nested design before starting the mill. That final QC step does not change and is not meant to.
Setup is one session. We connect your Oqcam account and agree where each of your products should go, using the routes and materials you have already built there. Nothing new to create, and you only revisit it if something changes.
Automatic sending only works if you trust what is being sent. Once a case is nested it gets cut, and a design that was not right is wasted material.
You choose what flows. During setup we map only the case types you want moving on their own. Anything unmapped never sends. It waits for you exactly as it does today.
Most labs start narrow. Bread and butter work first, night guards and posterior single units, then widen once they have watched it run for a few weeks. The lab that has been live longest started exactly there and has added case types since.
Your approval stays. This removes the file shuffling between design and CAM. It does not remove your eyes from the build.
For labs outsourcing design work the math gets compelling somewhere north of 30 cases a day into nesting, because that is where the handoff stops being an annoyance and starts being a role.
Not touchless design. Touchless handoff. Every step in that chain that requires judgment should keep requiring judgment, and every step that never did should stop requiring a person.
Nesting requires judgment. Confirming a build requires judgment. Renaming a file so software can read it does not, and never did. It was a workaround that quietly became somebody's job.
Nobody pays you to rename files.
